Support

Need help with Red Hat Odyssey? Write to help@gogumap.com with your device model and the stage number. We usually reply within a few days.

FAQ

There is no music.

Turn the volume up and check that silent mode is off. Music and effects levels are in SETTINGS → SOUND.

Will I lose my progress if I change phones?

Sign in with Google or Apple in SETTINGS → ACCOUNT. Your progress is saved to your account and comes back when you sign in on the new phone. One device can be signed in at a time.

I bought something but did not get it.

Restart the app while online. If it still has not arrived, send us your purchase receipt.

How do I delete my data?

See Delete your account & data.

The game is slow on my phone.

Switch SETTINGS → GRAPHICS to LOW. The game also switches automatically when the frame rate drops.